A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.

Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.

She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.

A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”

They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”

    • trollercoaster@sh.itjust.works
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      3 hours ago

      The “journalists” whose job it is to research the background of the story do blame the product and/or the seller.

      Instead they could have done a public safety announcement about long hair and loose clothing in combination with rotating power tools. Apparently modern day society is in dire need of some education on the topic.

      But they chose not to to jump on the China/Temu bad bandwagon. There are tons of things to criticise about both China and Temu, but a rotating power tool having the inherent dangers of rotating power tools isn’t one of them. The low quality of Items sold on Temu might have even saved that stupid mother’s poor child from a scalping injury, which more powerful tools are perfectly capable of inflicting.