A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.

Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.

She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.

A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”

They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”

  • ZkhqrD5o@lemmy.world
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    20 hours ago

    While the brush was apparently low quality and flew off, it is the responsibility of the parent to ensure their kids stay safe, not temu. The negligent cunt of a mother admitted she let her kid operate a cleaning power-tool, she had no business of getting her hands on. The mother clearly endangered her three year old and now shifts the blame on the seller. Be an adult and take responsibility for god’s sake.

    • Drusas@fedia.io
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      19 hours ago

      I think you’re being overly harsh, but I agree that this was the parents’ fault.

      I have something similar (not from Temu)–it’s basically just a small electric drill. Should all electric drills stop being sold because a kid could hurt itself with one? Or should we not let theee-year-olds pick up power tools?

      • Pyr@lemmy.ca
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        17 hours ago

        My the logic of the mother all power tools should be banned from sale in case a child gets their hands them.