Small claims court is likely where this is filed. So, it’s very likely he will get the desired outcome.
edit: ended up watching video on yt at 2X. It is indeed his plan to file suit in small claims court, or as he puts it in his email, “Justice Court of Travis county, Texas” if his demands to replace at current market value or provide replacement are not met.
The video implies he is willing to spend time and money that exceeds the cost of drive to get the outcome desired. But I think that’s more of a performative statement since it’s going to small claims which has very reasonable case fees and can defend self.
I sort of agree with you on him being wrong but I think this situation is also unique to our current retail environments and laws around that need to be reevaluated.
I think the ridiculous rise in cost over the 90day warranty period is charting new territory and if we don’t set precedent now, we are hurting ourselves.
Rossman could have bought 2-3 drives for the amount they are selling for now and that’s ridiculous.
It’s basically just a shortcut instead of inserting “up to the amount you paid for the product” in every single place they mention payment, which I assume is many.
TBH, I think Samsung easily wins this in court, but is it worth the negative press? I’d argue that they’ve already lost more than they ever stood to save, but maybe they’re worried this will turn into a trend that would cost a lot more 🤷♂️
It’s definitely because of Louis. He’s been doing a lot of work in the right to repair field, as well as this whole fuckin fiasco that Bambu (the 3d printer company) got themselves into by violating the LGPL license with some software. Streisand’d themselves good on that one.
But I think that’s more of a performative statement
Should it somehow go beyond that, somehow, I have little doubt Louis will put his money where his mouth is. He’s paid $10.000 bounties to people demonstrating they can crack locked firmware, and done lots of other things.
Small claims court is likely where this is filed. So, it’s very likely he will get the desired outcome.
edit: ended up watching video on yt at 2X. It is indeed his plan to file suit in small claims court, or as he puts it in his email, “Justice Court of Travis county, Texas” if his demands to replace at current market value or provide replacement are not met.
The video implies he is willing to spend time and money that exceeds the cost of drive to get the outcome desired. But I think that’s more of a performative statement since it’s going to small claims which has very reasonable case fees and can defend self.
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Also in that policy, however:
Shitty? Absolutely. Legally sound? Honestly, I don’t think there’s a chance in hell Samsung loses this… but is it worth the negative PR?
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I like Rossman but he is in the wrong here unfortunately.
In any sane country receipt price is what you get back if the issue cant be solved, price matching in reverse isnt a thing.
On top of that a lot of sellers will try to compensate you in some way, but they really dont have to.
Should samsung eat the cost of issuing a new disk for goodwill? Sure we think so but that is entirely up how much they value their brand name.
Except that in this case, the bad PR is manufactured by louis
I sort of agree with you on him being wrong but I think this situation is also unique to our current retail environments and laws around that need to be reevaluated.
I think the ridiculous rise in cost over the 90day warranty period is charting new territory and if we don’t set precedent now, we are hurting ourselves.
Rossman could have bought 2-3 drives for the amount they are selling for now and that’s ridiculous.
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They dont have to replace it under warranty if they are unable to for any reason, cash back is last resolution.
How is that not completely and clearly contradictory?
It’s basically just a shortcut instead of inserting “up to the amount you paid for the product” in every single place they mention payment, which I assume is many.
TBH, I think Samsung easily wins this in court, but is it worth the negative press? I’d argue that they’ve already lost more than they ever stood to save, but maybe they’re worried this will turn into a trend that would cost a lot more 🤷♂️
Its crazy that a small claim made the news to be honest.
It’s probably because it’s Louis Rossmann against Samsung (both giants in their respective fields)…
It’s definitely because of Louis. He’s been doing a lot of work in the right to repair field, as well as this whole fuckin fiasco that Bambu (the 3d printer company) got themselves into by violating the LGPL license with some software. Streisand’d themselves good on that one.
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Even a small court can have a notable impact when it’s between not able figures.
This is less about the case and more about the message. Hench why it makes the news.
Should it somehow go beyond that, somehow, I have little doubt Louis will put his money where his mouth is. He’s paid $10.000 bounties to people demonstrating they can crack locked firmware, and done lots of other things.
It can absolutely be both though. He knows his reputation, and it’s a performance to add to it, but it’s not exactly harmful or anything.